Guest Expectations & Safety Measures

Please read the regulations carefully in order for all dogs and customers to be safe and comfortable.

• This event is restricted to dogs only.
• One ticket is required per dog attending.
• Each 5 minute slot can accommodate 2 well acquainted dogs.
• Please arrive at the grotto no more than 5 minutes before your allotted time.
• Dogs should remain under the control of their owner and on lead throughout the experience.
• Dogs should be accompanied by no more than 2 adults due to space restrictions.
• Please ensure your dog is comfortable around people and other dogs before attending.
• Please ensure your dog has been allowed the opportunity to go to the toilet before entering the store, we have a dedicated dog walking area behind the store to facilitate this.
• Please ensure any accidents are highlighted to a member of staff or cleaned up immediately.
• Please take time to read our dog policy. https://www.glendoick.com/dogs-at-glendoick
• Water will be available throughout the event.
• Availability is limited and advance booking is required.
• PLEASE NOTE – For the safety of your dogs, we do not allow them in our indoor Christmas display areas. Dogs are welcome throughout the rest of the store, and in a designated area of The Garden Café.